2024 Spring Internship

Redefining Live Event Management

Category

Desktop Design

Role

UX/UI Design Intern

Tool

Figma, Miro, Trello

Timeline

3 months/April - July

Overall

In spring 2024, I had the opportunity to work on a transformative UX project during my internship at Immer.

As a UX/UI Design Intern, I optimized event coordination, booking, marketing, and ticketing for a seamless user experience, focusing on accessibility, fair pricing, and engagement.

About the project

Immer is an all-in-one event management platform that streamlines event coordination, venue booking, marketing, and ticket sales. Focused on accessibility, fair pricing, and engagement, it transforms how events are organized and experienced.

What I solved & learned

Redesigned the ticket purchase flow to reduce friction and improve conversion rates.

Introduced an interactive, filter based search system to enhance the venue selection process.

Optimized mobile responsiveness to ensure a seamless experience across devices.

Conducted usability testing, identified pain points, and implemented iterative improvements based on user feedback.

What makes immer different?

Create

Unleash your creativity and

craft unforgettable experience.

Control

Refine every detail, set the perfect

ambiance, and bring vision to life.

Connect

Transform unique moments into

lasting memories, shaping the future.

Key takeaways & Future opportunities

Refined social engagement features to enhance interaction between event attendees.

Developed a dynamic pricing model to ensure fairness while maximizing revenue potential.

Expanded personalization features to provide users with tailored event recommendations based on preferences.

Let's Connect

I see design as a bridge between cultures, emotions, and technology.

So, what’s the next story I’ll tell through design?

Let's create together!

©️ 2025 Haelyn Kim. All rights reserved.